Secure Payment & Order Process
At Makin’ It Home, every piece we offer is thoughtfully handcrafted by skilled artisans. Because many of our products are made-to-order, we follow a transparent payment and order process to ensure a smooth and reliable experience for our customers worldwide.
Our goal is to provide clear communication, secure transactions, and careful craftsmanship from the moment you place your order until it arrives at your doorstep.
Payment Policy
All orders placed on our website require full payment at the time of purchase.
Once your payment has been successfully processed, you will receive an order confirmation email containing the details of your purchase. This confirmation allows our artisans to begin preparing your handcrafted piece.
All payments made through our website are processed via secure and encrypted payment gateways to ensure that your personal and financial information remains protected.
Accepted Payment Methods
For secure and convenient transactions, we accept the following payment methods:
• Visa
• Mastercard
• American Express
• PayPal
• Credit/ Debit
All transactions are processed through trusted and encrypted payment gateways to ensure the highest level of security.
Estimated Delivery Timelines
Many of our furniture pieces are handcrafted and made specifically for each customer. Because of this, production requires time and careful attention to detail.
Estimated timelines:
(INTERNATIONAL)
-International Production & Handling time: 45 to 60 business days.
-International Transit Time: 45 to 60 business days
-Total Delivery Time: 90 to 120 business days
(DOMESTIC)
-Domestic Production & Handling time: 15 to 45 business days.
-Domestic Transit Time: 10 to 30 business days
-Total Delivery Time: 25 to 75 business days
Handcrafted production cannot be rushed without compromising quality. We truly appreciate your patience while our artisans carefully craft your furniture.
Order Confirmation
After your order has been successfully placed:
• You will receive an automatic confirmation email.
• Our support team will review your order details.
• If required, we may contact you to confirm shipping details or customization information.
This step ensures that your order is prepared accurately before production begins.
Dedicated Customer Support
Once your order is confirmed, our support team will assist you throughout the entire process.
Our team will:
• Confirm your order details
• Provide updates during the production stage
• Notify you once your order is ready for shipment
• Provide tracking details once the order has been dispatched
We aim to maintain clear and consistent communication so that you always know the progress of your order.
Customization Requests
If you would like to customize your order, we recommend contacting our team before placing the order so we can properly understand and fulfill your specific requirements.
You may reach us through:
• Live WhatsApp chat on our website
• Email- makinithomeindia@gmail.com
• Phone or WhatsApp: +91 79821 68542
Our team will be happy to assist you with customization options such as finishes, dimensions, or design adjustments whenever possible.
Order Modifications After Purchase
If you need to make changes to your order after placing it, please contact us as soon as possible.
Minor modifications may be possible within a short period after the order has been placed, depending on the stage of order processing.
However, once the production process has begun, no further modifications can be made, as each piece is carefully handcrafted and prepared specifically for your order.
Order Cancellation
Due to the made-to-order nature of our handcrafted furniture, once an order has been placed and confirmed, it cannot be cancelled after production has started.
We strongly recommend reviewing all order details carefully before completing your purchase.
If you have any questions or require customization, please contact our team prior to placing your order, and we will do our best to accommodate your requirements.
Customer Information Accuracy
To ensure smooth processing and delivery, customers must provide accurate and complete information when placing an order.
Please ensure the following details are correct:
• Email address
• Phone number
• Shipping address
• Postal / ZIP code
Incorrect or incomplete details may result in delays or failed delivery attempts.
Makin’ It Home cannot be held responsible for issues caused by incorrect customer information.
International Orders & Customs
For international shipments, customs duties, import taxes, or local charges may apply depending on your country’s regulations.
These charges are determined by local authorities and are the responsibility of the customer.
We recommend checking with your local customs office for further information regarding possible import fees.
Shipping & Delivery Information
We ship internationally and work with reliable shipping partners to ensure safe delivery.
Once your order is completed and shipped:
• You will receive an email with shipment tracking details.
• You can track your order until it reaches your destination.
• Our support team remains available if you need assistance during transit.
Delivery times may vary slightly depending on the destination country and customs processing.
For more info regarding shipping visit our Shipping Policy [https://www.makinithome.in/policies/shipping-policy]
Contact & Support
If you have any questions regarding payments, production timelines, or your order, please contact us.
Email: support@makinithome.in
Phone / WhatsApp: +91 79821 68542
Our team will be happy to assist you.